Follow us on:
Browse our categories:


How we refurbish desktops and laptops

William Champness - Thursday, April 05, 2018


Refurbished computers are essential to saving money on your IT infrastructure and allow businesses access to top of the range desktops and laptops for less.

At Hardware Associates, we have over 20 years’ experience in computer refurbishment and are proud of our extensive quality system, the Q20 Promise that guarantees every aspect of refurbishment has been addressed to the highest quality standards.

This is why a computer from us can be bought with complete peace of mind and total confidence. Fully refurbished machines are covered by either a one year or three year warranty.

Why do computers need refurbishment?

Most computers restored to like-new condition only have minor software or hardware issues, sometimes through use, accidental damage, or sometimes from a manufacturing flaw at the factory where it was produced.

Common issues also arise from cyber hacks, old software, and overheated systems. To prevent such issues, install updates as necessary and turn off your machine rather than leaving it on standby constantly.

What is our process of refurbishment?

We run a full diagnostic check to ensure any and all issues are discovered and rectified. Our work includes the following essentials:

Core diagnostics

Our engineers will test the motherboard, CPU, memory, hard disk drive, optical disk drive and both CPU and system fans. We use diagnostic software to run thorough tests.

Cable and battery tests

We run a Portable Appliance Test (PAT) to ensure all the power supply electrics work for charging and that the charge is correct. Leakage test and functional tests look at issues than can’t be picked up by the human eye. New batteries are installed and checked.

Security updates

We apply all of the most recent security updates and wipe all passwords and settings so the machine reverts back to its default state. This includes log history and...

Hard drive wiped and tested

We use a powerful application to totally wipe the hard drive and memory so no existing data will exist when you buy the computer. This ensures you have the full memory to utilise.

Throughout this process the best solutions are actioned, such as replacing parts, adding new thermal compounds, replacing case plastics and metals and air compression spring cleaning. Read more about this entire process here.

What can you expect?

Our fully refurbished range of computers are as good as new, without the price tag. You will see no signs of any previous owners, should it have had them, and a thoroughly clean machine inside and out; we also remove any stickers, badges and markings. Laptops and iMacs are shipped in bespoke boxes to ensure they arrive safely and all other items are packaged to high standards.

Browse our site to discover our latest stock from leading brands such as Apple and Dell, and call our team on 01428 707900 if you can’t find what you’re looking for, or have any questions. We look forward to working with you.


Go Back

© Hardware Associates 2017