Hardware Associates, established in 1997 by founders Bill Champness and Michael Tu, celebrates twenty years in the IT industry, offering quality spare partsrefurbished equipment and consultation services across a wide range of sectors.

1997 was the first time the Internet was widely available, which inspired Bill and Michael to source and sell computer spares, quickly becoming specialists and moving into large premises in Petworth, West Sussex in 2001.

Originally focused on Dell parts, the company has expanded with demand to cover a variety of leading brands that benefit education institutions, businesses and home users, including HP, Apple and Lenovo.


As Hardware Associates has grown, the IT landscape has radically developed. Today, there is much more choice in both the software and hardware available, creating a competitive market where buyers can choose the systems that work best for their needs.

In the 1990s, Microsoft Office launched and in 1999, shipments of computers passed the 100 million milestone. A whole generation of businesses were discovering how IT aids communication, productivity and analysis, creating the foundation of integrated technology we know today.

The speed at which technology develops is best seen in the growth of the laptop market in the 2000s and iconically, the arrival of the iPhone from Apple and the subsequent popularity and integration of smartphones in everyday life.

In 2013, tablets outsold laptops globally and in this same decade, businesses started to work in the cloud; storing and accessing data via software over the Internet rather than through physical hard drives.


“A great deal has changed in the last 20 years and we’re proud to be at the forefront offering the best up-to-date technology at affordable prices”, states Managing Director, Bill Champness.

One of the best aspects to have been a part of is the increased availability and accessibility of technology, particularly for young people. It’s no longer a luxury resource but an everyday essential making learning open to all.”

Being dedicated to saving healthcare and education institutions money on refurbished computers is the true backbone of the business, providing quality technology for the minds of tomorrow to flourish and helping providers organise and distribute medical assistance.

Most recently the team consulted and sourced 40 refurbished Dell computers for a school in Wales that had been tasked by their local authority to improve practices and create new opportunities for it’s students. By working with Hardware Associates the school was able to save £6,000 on installing their IT suite, which features up to date software.

Projects such as this helped the company become a proud and accredited member of the Investors in People organisation.


In the next decade it’s likely that virtual reality will become more integrated and provide more in-depth training programmes; it became a mainstream technology in 2014 but has yet to reach a wide market outside of the games industry.

Wearable tech has also been in the headlines as the next big shift in how we access the Internet and communicate. Health bands and step counters are already commonplace but smart watches have yet to make a huge impact on the way we use computers and interact.

“Whilst technology develops, we keep the same ideals to understand the landscape, predict the landscape and put the customer first with a focus on affordable hardware and software”, adds Bill Champness.

This is represented in Hardware Associates wide range of computer equipment and spares, which has grown to include an extensive range of Apple products. This has seen the team expand their stock comprising of MacBooks, iMacs and Apple accessories. With a selection of various models, refurbished Apple products are a cost-effective way to access some of the best of modern computing, especially as the company releases frequent software updates to improve performance.

Proud of the success of the last 20 years, Hardware Associates would like to thank all clients and looks forward to helping more institutions and individuals save money on technology in the future.