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About our Warranties

There is often the common misconception that IT spares and refurbished hardware are only supplied without a warranty. We are here to dispel that myth! Our products all come with a one year warranty, and sometimes a three year warranty, so you'll be protected against fails and get peace of mind.

Our warranties are all 'return to base' and once with us, we'll give your hardware a good once over and if possible repair it within its warranty period.


The Q20 promise - quality assurance

If you are buying refurbished laptops, computers or servers from us, why not find out about all the checks we carry out before sending any machine to you? Read about our Q20 promise for even more peace of mind. It's an indispensable refurbished hardware checklist, with 20 step by step stages, keeping you informed of every single test and check we go through to make sure your hardware stands the test of time.

© Hardware Associates 2017