Quality is important to you. You rely on IT for business continuity and to carry out the everyday tasks you're working on. If you work for a channel organisation you also need to make sure your customers are receiving only the very best, so you need to partner with vendors you can rely on. And if you're a home user there's nothing worse than a faulty laptop or computer and not knowing where to turn.
We understand the frustrations that go hand-in-hand with IT equipment that doesn't make the grade, so we make sure our hardware systems, repairs and spares are of the very highest quality. We want to make sure our customers are happy and we achieve that by delivering only the very best.
We've made our Q20 Promise checklist available for our customers, so you can see the extensive checks we put any refurbished system through. All refurbished systems are completely checked to ensure you are buying the highest quality equipment – and we back this up with a one year warranty as minimum – proving our confidence in the IT systems we sell. Our Q20 Promise checklist is available to download as a PDF. Take a look at the 20 checks and tests - it's an interesting read.
When it comes to refurbishing hardware, we’re proud to say that our rigorous processes surpass many other hardware suppliers’. We don’t just do the basics, we endeavour to exceed your expectations.
That’s why we’ve made our Q20 Guarantee checklist available for our customers, so you can see the extensive checks we put any refurbished system through. Once a machine arrives with us it is fully checked to ensure you are buying the highest quality refurbished equipment – and we support this with a one year warranty – proving our confidence in the systems we sell.
Our processes include a full range of checks, tests, cleans and updates and our dedicated team systematically follow the checklist. It’s a failsafe 20 point tick box system – making sure your hardware is 100% fit for purpose at excellent value-for-money prices.
Your refurbished systems will look and function as if they were new, and along with our warranty, you’ll also get peace of mind. If you’ve never bought refurbished hardware before, read this 20 step process and see how you can procure top quality, fully checked products for 80% less than new equivalents. If you have bought refurbished equipment from us in the past, take a look at the list for extra reassurance and see how your products have been completely overhauled and updated.
OUR Q20 PROMISE – Refurbished System 20 point Check List
We're Investors in People and we're proud of our highly skilled team. Together we offer a high quality service and we won't let you down. Please do not hesitate to contact us with any questions you may have.